Privacy:
When you place your order, I will receive your name, ship to address and e-mail address. This information will be used to process and ship your items or to answer any questions you may have about your order. Your payment information including your credit card number will only be seen and used by the payment processor when paying for your order. In this case, the payment processor is PayPal where you can use your credit card, debit card or your PayPal account directly if you choose. Your data will be protected by your credit card and PayPal's privacy policy.
I will never pass on any of your information to a third party for marketing purposes or for any other reason. I will use your e-mail address to let you know about special offers or coupons in my shop ONLY if you request to be put on my mailing list.
Returns:
If you are in any way unhappy with your purchase, please contact me within 7 days of receiving your item(s).
Items must be returned in original, unused condition at the expense of the customer within 30 days of receipt. If the return is being made due to an error on my part, return shipping will be paid by me. Once I have received the item back, I will issue a full item refund less the original shipping paid. Customer is responsible for any loss in value from being used or damaged and restocking fees may apply.
Shop Policy
Why are duties and import charges changing for U.S. orders?
Beginning July 24, 2026, the U.S. Customs and Border Protection (CBP) is changing how import duties are assessed on international postal shipments.
As a result:
• More U.S. orders may be subject to prepaid import duties and taxes.
• Duty amounts will vary based on the product's classification and country of origin rather than a flat rate.
• If duties, taxes, or other import fees apply, they will be calculated and displayed during checkout before you place your order.
These changes are required by U.S. customs regulations and are not set or controlled by our store. We collect and remit any required duties on eligible shipments to help avoid delays in customs clearance.
This website charges in USD and ships only to Canada and the USA.
I regret that I can no longer ship items to APO address'.
APO address' often have destinations overseas and take much longer to arrive than I state in my policies. Sometimes they don't arrive at all. Any APO addressed orders will be cancelled and refunded in full.
I reserve the right to upgrade shipping at my expense in certain cases.
If you wish to shop in Canadian Funds CAD please visit my other website at : https://www.nuwaveseaglass.ca
Thank you for visiting my shop!
Any questions, please contact me: